Privacy Policy

Effective Date: 18th December, 2024. 

PrimeMars Supermarket ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access or use our platform.

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, delivery address, and payment details when you register, make a purchase, or contact us.

- Usage Data: Information about how you interact with our platform, such as browsing behavior, preferences, and device information (IP address, browser type, etc.).

- Cookies and Tracking Technologies: Data collected through cookies to enhance your user experience.

 2. How We Use Your Information

We use your information for the following purposes:

- To process transactions and deliver orders.

- To provide customer support and respond to inquiries.

- To improve our platform’s functionality and user experience.

- To send promotional offers, updates, and newsletters (you can opt-out at any time).

- To ensure compliance with legal obligations and protect against fraudulent activities.

 3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

- Service Providers: Third-party vendors involved in order fulfillment, payment processing, and delivery services.

- Legal Authorities: When required to comply with legal obligations or to protect our rights.

 4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 5. Your Rights

You have the following rights regarding your personal information:

- Access, correct, or delete your personal data.

- Opt-out of receiving marketing communications.

- Restrict or object to certain data processing activities.

- Request a copy of your data in a portable format.

To exercise these rights, please contact us via WhatsApp at: +2347086763209 

 6. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 7. Cookies Policy

Our platform uses cookies to:

- Enhance user experience.

- Analyze platform performance and usage.

- Provide personalized recommendations.

You can manage your cookie preferences through your browser settings.

 8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our platform. Continued use of our services constitutes acceptance of the updated policy.

 9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via whatsApp at: +2347086763209 

Email: sales@primemarsstore.com

Phone: +234 708 676 3209 

Address: GIF 2 Shopping Complex, Opp. Apete Motor Garage, Apete, Ibadan  

By using PrimeMars Supermarket, you acknowledge that you have read and understood this Privacy Policy.