Terms and Conditions

Welcome to PrimeMars Supermarket. By using our online marketplace, you agree to the following terms and conditions. Please read them carefully before making any purchases.  

1. Acceptance of Terms

By accessing or using PrimeMars Supermarket, you agree to comply with these terms and conditions. If you do not agree, please discontinue using the platform.  

2. Registration and Account

- Users must create an account to access some features.  

- You are responsible for maintaining the confidentiality of your account details and password.  

- PrimeMars reserves the right to suspend or terminate accounts for violations of these terms.  

3. Product Information and Availability

- We strive to ensure all product descriptions, pricing, and availability are accurate, but errors may occur.  

- Availability of items is subject to change without notice.  

4. Pricing and Payments

- All prices are displayed in Naira (₦) which already includes Value Added Tax (VAT) on applicable items. 

- Payments must be made through the available payment methods on the platform.  

- In the case of a payment failure, orders may not be processed, and customers will be notified to take corrective action.

5. Delivery and Shipping

- Delivery times are estimates and may vary.  

- PrimeMars is not responsible for delays caused by third-party delivery services.  

- Ensure accurate delivery information is provided during checkout.  

6. Returns and Refunds  

- Products can be returned or refunded based on our return policy.

- Refunds will be processed after verifying the condition of returned goods.  

7. User Conduct

- Users are prohibited from engaging in fraudulent, abusive, or harmful activities on the platform. 

- Examples of prohibited activities include creating fake accounts, providing false information, and attempting unauthorized access to other accounts. 

- Any misuse of the marketplace will result in account suspension or termination.  

8. Privacy

- PrimeMars values your privacy and handles your data according to our Privacy Policy.  

9. Liability Disclaimer  

- PrimeMars is not liable for any direct or indirect damages resulting from the use of our platform.  

10. Modifications to Terms

PrimeMars reserves the right to update these terms at any time. Continued use of the platform signifies your acceptance of the updated terms.  

If you have any questions or concerns, please contact us via WhatsApp: +2347086763209.  

Thank you for choosing PrimeMars Supermarket!